The Robles versus Domino's Pizza Case
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The ADA was brought into law in 1990. The world has changed in many ways since then, namely our growing reliance on the internet and the everyday services it provides, such as shopping, communicating, and working. Title III of the ADA states that places of public accommodation – or any business that serves the public – should provide people with disabilities "full and equal enjoyment” of their goods, services, and facilities.
The development of the case has also reflected poorly on Domino’s. Instead of fixing the accessibility issues with their website and app, they decided to spend six years and undoubtedly countless amounts of dollars petitioning the courts and fighting with Robles. Although Irish and European businesses haven’t faced the same accessibility lawsuits, it would be ideal for them to be WCAG 2.1 compliant now.
In 2025, EU legislation will change to require WCAG 2.1 AA compliance for all private and public sector organisations. Many companies in the private sector have already engaged Vially to help them in becoming fully compliant, not just because it is law but because it’s the right thing to do. Vially are more than happy to guide you on your journey to accessibility.
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